Tag Archives: Hotel Design

Old thinking vs. New technologies

Old Hotel Phone

Old Hotel Phone

             There was a time when telephones were only available to the elite. As such, it was strictly the most upscale hotels that made use of phones during the late 1800s and early 1900s. Typically, a desk phone would have been available for hotel staff, and a single wall phone located in the lobby area for guest use, with all calls being directed through an outside operator.

        In 1957 Hilton first offers direct-dial telephone service in Hotel. This allowed  rooms to dial out local calls and be billed for them.Another feature was single digit dialing for various services–room service, valet, concierge, front desk, each would have a single digit assigned to them and the phone dial would have an outer mount explaining all this.For long distance calls, hotel operators would ask for time and charges (as most businesses did back them), record them, and add them to the guest’s bill.


Although still considered to be a luxury, this became a turning point for phones within the hospitality industry. As guests could now connect directly to other guest rooms, the front desk, and outside lines, the demand for in-room phone extensions was growing. Over the following decades, the popularity of both residential and commercial telephone systems exploded, enabling hotels to take advantage of the service for accepting advance reservations.
Guest Room Phone
        The next major change occurred in the 1960s, when touch-tone telephones were introduced. Not only did this improve dialing speed, but the technology also made automated phone menus possible. As technology progressed, hotels enjoyed the luxuries of caller ID, multiple phone lines, call waiting, call transfers, and more.
The biggest breakthrough for hotel phone systems came with the launch of the World Wide Web. Although, at the time, many traditional phone companies argued that voice would never be able to travel via the internet, the idea was never abandoned, and as early as 1995 the “Internet Phone” was born. It took nearly a decade to perfect this particular technology, with the world’s introduction to Skype in 2003 as the big game-changer.
At present, hotels and guests has shifted to the Handheld Android Devices and I-pad, I-Phone, etc.


Hotel Design Planning


The design of a Hotel is one of the major considerations in planning of efficient Hotel. While designing the Hotel following factors should be kept in mind:

1. Attractive appearance

2. Efficient plan

3. Location

4. Suitable material

5. Workmanship

6. Sound financing

7. Competent Management

Developing an efficient design is a complex sequential process requiring intense interaction of many professionals to successfully planned, designed and operate all facilities. The result of participation will surface following decisions: –

i) Manage all services

ii) Prepare a program defining requirements for all services and operations

iii) Apply principles of design and layout to service facilities

iv) Select most appropriate equipment for all services provided by the Hotel


These design programs will fall into two basic categories i.e.

1. Guiding program

2. Confirming program


Guiding Program:

Guiding program will be written prior to undertaking design process. The program inputs will be gathered all appropriate sources.


Confirming Program:

This program will be written after the facility design process is well under way which contains both basic criteria and describe design philosophy, constrain and capability to develop. This program is used to provide with all available information to the designer. A working copy of the program is to be continuously updated during design process.


The following design consideration is to be kept in mind:

1. Attractive appearance

2. Efficient plan

3. Location

4. Suitable material

5. Workmanship

6. Sound financing

7. Competent Management


1. Attractive appearance:

All over appearance of a Hotel is one of the very important considerations for a Hotel. It should be attractive and should reflect the architecture of that area and should also have character of the services being provided in that Hotel.


2. Efficient Plan:

The plan of the Hotel should be such that it should be functional and also appeal to the eye. All the services should be so designed that it meets various principles of layout and design.


3. Location:

The design of the Hotel will be guided by the geographical location of the Hotel e.g. if a Hotel is situated near the airport or railway station, the reception of the Hotel will be designed in such a way that it could handle large number of guests at one time because there is a possibility of guest checking in large groups and around the clock. Similarly, Hotel situated at hill stations, beaches and the Hotels located in heart of the cities and metros will be designed differently.


4. Suitable Material:

The Hotel should be designed in such a way that it should be able to use the material locally available, which will be cost effective and efficient.


5. Workmanship:

While designing a Hotel one should consider the fact that what kind of workmanship is available and designer should take advantage of local expertise. This will not only make the hotel efficient but also will be economical.


6. Sound Financing:

One of the very important factors is finance in designing the Hotel. The availability of ready funds and management of finance is a crucial factor and it should be considered very carefully in Hotel Design.


7. Competent Management:

The design of a Hotel will depend upon the quality of management available to operate the establishment. If we have the quality management and manpower only then Hotel should be designed for sophisticated equipment and high tech gadgets.


These are some of the consideration, which affect the design of hotel.

Suggestive details

Market survey

Feasibility report

Attractive/unique façade

• Ethmiaty

• Distinctive appearance

Hotel characteristics

• Market segment

• Star classification

• Number of rooms

• Number of floors

• Restaurants


• Distance from neighborhoods


• Size of plot

• Approach roads

• Neighbors

• Stops

Good Building Materials

Strength durability

Efficient layout

Good workmanship

Competent Management

Sound financing

Pollution Contribution





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Consideration for Physically challenged Persons


While designing for the hotels & restaurants we often forget that, our services are not only meant for the abled Adults, and limited too. We are all physically disabled at some time in our lives. A child, a person with a broken leg, a parent with a pram, an elderly person, etc. are all disabled in one way or another. Those who remain healthy and able-bodied all their lives are few. As far as the built-up environment is concerned, it is important that it should be barrier-free and adapted to fulfill the needs of all people equally. As a matter of fact, the needs of the disabled coincide with the needs of the majority, and all people are at ease with them. As such, planning for the majority implies planning for people with varying abilities and disabilities.


Public Areas

• Ramps giving access to most public spaces such as the lobby, the restaurants and public restrooms.

• Seated check-in and check-out available in the reception area or the guest room.

• Escape chairs available in all fire exists of the guest room floors.

Guest Rooms:

• Handicapped-accessible rooms feature connecting doors to another handicapped-accessible room.

• The guest rooms are located close to the elevators and fire exits.

• Entry door is 94 cm wide.

• Floor to ceiling mirror available in the room.

• The safety box are installed at shoulder-height of a sitting person (100 cm).

• Lower cloth rails in certain areas e.g. left cupboard, small rail.

• The top of the mattress is 70 cm high and 46 cm when special mattress base is installed (upon request).

• The bedrooms feature a bench in front of the beds with a height of 50 cm.

• Along the length of the bed (210 cm) between bed and cupboard width of 155 cm maneuvering space next to bed.

• Plug Socket in 30 cm height.

• Light switch in 73 cm height.

• A/C control 75 cm height.

• Service in the bathroom in 90 cm height.

Bathroom in the Guest room:

1) General

• Door to the bathroom is 120 cm wide with a threshold of 1 cm

• Door to WC and shower is 88 cm wide with a threshold of 2 cm

2) Sink

• Clearance below the sink is 69 cm in height between the floor finish and the apron to allow access to wheel chairs users

• The sink is 85 cm high

• Faucets are lever-operated

• Mirror in 90 cm height

3) Shower

• Size of: width of 160 cm x 190 cm

• Shower equipped with a marble bench (height 44 cm) depth: 35 cm

• The shower spray unit features a hose of 145 cm length, which can be used both as a fixed shower head and a hand-held unit

4) Bath tub

• In-tub seats provided upon request

• Grab bars are provided

• The shower spray unit features a hose of 115 cm length, which can be used both as a fixed shower head and a hand-held unit.

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